You may return most items purchased from nowffoods.it.com within 30 calendar days from the date of delivery.
Condition Requirements
To qualify for a return, items must be:
- Unused and in the same condition that you received them.
- In the original packaging with all tags and seals intact.
- Accompanied by the receipt or proof of purchase.
How to Initiate a Return
- Contact our support team at info@nowffoods.it.com to request a return authorization.
- Once approved, we will issue a prepaid return shipping label at no cost to you.
- Securely pack the item and drop off the package at the carrier’s designated location.
Return Shipping Costs
We cover all return shipping charges. Returns are free, and we do not charge any restocking fees.
Refunds Processing
- Inspection Time: Once your return is received at our facility, it will be inspected within 1 to 2 business days.
- Refund Initiation: Upon approval, your refund will be processed immediately. The credit will be applied to your original payment method.
- Bank Timelines: Please allow 7 to 10 business days for the refund to post to your account, depending on your card issuer or PayPal.
Return Address
All returns must be shipped to:
Nowffoods Returns
225 Warde Terrace, Fairfield, CT 06825, United States
Damaged or Defective Items
If you receive a product that is damaged in transit or has a quality issue, please contact us immediately. We will prioritize a free replacement or full refund.